Trini Tile is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website, [trinitile.com] ("Site"). By using our Site, you consent to the collection and use of your personal information in accordance with this policy.
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Personal Information We Collect
We collect personal information that you provide to us directly, as well as information automatically gathered during your use of our Site. The types of information we may collect include:
Personal Information You Provide
- Contact Information: This may include your name, email address, phone number, and other details you provide when you fill out contact forms, sign up for newsletters, or request services.
Non-Personal Information
- Log Data: Our servers may automatically collect certain information when you visit our Site, such as your IP address, browser type, the pages you visit, and the time and date of your visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies (like web beacons) to enhance your experience, track usage patterns, and improve our Site. You can manage your cookie preferences through your browser settings.
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How We Use Your Information
We use your personal information for the following purposes:
- To Provide and Improve Services: To operate and manage our Site, provide content, and offer customer support.
- To Communicate with You: To send you updates, respond to inquiries, send newsletters, and provide marketing communications (if you’ve opted in).
- To Enhance User Experience: To analyze trends, troubleshoot issues, and improve our Site’s functionality.
- Legal Compliance: To comply with applicable laws and regulations, and to respond to legal requests, such as subpoenas or court orders.
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Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
- With Service Providers: We may share your personal information with third-party service providers who help us operate our business, such as hosting services, payment processors, or email marketing platforms. These third parties are obligated to protect your personal information and only use it for the services they provide to us.
- Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, such as responding to a subpoena, court order, or government request.
- Business Transfers: If our business is sold or merged with another company, your personal information may be transferred as part of the transaction.
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Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
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Your Rights and Choices
Under Canadian law, you have the right to access, correct, and request the deletion of your personal information in certain circumstances. Here are some of your rights:
- Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccuracies.
- Withdrawal of Consent: You can withdraw your consent to our collection, use, or disclosure of your personal information, subject to certain legal and contractual restrictions.
- Opt-Out of Marketing Communications: You can unsubscribe from marketing communications at any time by following the "unsubscribe" link in our emails or by contacting us directly at [email protected].
To exercise your rights or if you have any questions about how we handle your personal information, please contact us at:
Trini Tile
8400 Jane Street, Concord, ON L4K 4L8
[email protected] 905-532-9123 -
Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve our Site and provide a personalized experience. Cookies are small files that are stored on your device when you visit our Site. You can control the use of cookies by adjusting your browser settings to refuse or delete them. However, please note that disabling cookies may affect the functionality of certain features on our Site.
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International Transfers of Personal Information
If you are accessing our Site from outside Canada, please be aware that your personal information may be transferred to, stored, and processed in Canada or other countries where we or our service providers operate. By using our Site, you consent to the transfer of your information to these countries, which may not offer the same level of protection as the laws in your jurisdiction.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Trini Tile
8400 Jane Street, Concord, ON L4K 4L8
[email protected] 905-532-9123 trinitile.com